Alma & Calma

❓ What time should I arrive?

We recommend arriving at least 30 minutes before the event start time to find your seat and settle in comfortably. Late arrivals may be seated during a suitable pause in the performance to minimize disruption.

❓ Is there parking available at the venue?

Yes, there is parking available near the venue in Madrid. We recommend booking your parking in advance or using public transportation as spaces can be limited on event days.

❓ Is this event suitable for children?

Yes, this event is family-friendly and suitable for all ages. Children aged 8 and above are welcome.

❓ What is the refund policy?

Tickets are generally non-refundable. However, you may be able to reschedule or transfer your ticket subject to availability. For specific inquiries regarding your booking, please contact the event organizer directly through their customer support.

❓ Are cameras allowed inside the venue?

Photography and video recording are generally not permitted during the performance to respect the artists and other attendees. You are welcome to take photos before and after the show in designated areas.

What time should I arrive?

Is there parking available at the venue?

Is this event suitable for children?

What is the refund policy?

Are cameras allowed inside the venue?

🚗 Getting There: The venue is centrally located in Madrid. We recommend using ride-sharing services or public transport. Check local transit apps for the best routes to the venue.

👕 Dress Code: Smart casual is recommended. Many attendees choose to dress up for this special evening to match the elegant and intimate atmosphere.

🍴 Dining Nearby: There are several excellent restaurants within walking distance of the venue in Madrid. Arrive early to enjoy a pre-event dinner or a quick coffee before the show begins.

🎒 What to Bring: Don't forget to bring your ticket (digital or print), a valid photo ID, and a positive attitude! Large bags and backpacks are not permitted inside the venue for security reasons.